Our experience becomes your succcess
Website Design
Repairmygp.com
Key Takeaway
By following the four-step design process of empathizing, defining, ideating, and testing, Repairmygp was able to create a professional and reliable repair service that meets the needs of their customers.
Industry: Smartphone Repair & Service
Key Frustrations
- Zero visibility since last one year
- Limited and slow growing customer base
- Lack of direction and strategy for the business
Our Work Together
- Developing a well-structured website
- Focusing on SEO to match the search intent
- Defining key operational measures of success and scorecards
- Setting up a well-organized operation process
- Setting up a call center for customer support
Empathize
Understood the needs and pain points of the users
Ideate
Brainstormed and considered different solutions to meet the requirements.
Define
Identified the problem and requirements for the solution.
Test
Evaluated the solution to ensure it meets the requirements and effectively solves the problem.
Have Questions ? We answered a Few
We answered a few questions for you to make you understand the design process we follow at Esenten Technologies If you have any more questions feel free to ask us from the contact form given below the FAQ section, we are happy to help you
Repairmygp faced challenges with mobile optimization, navigation menu clarity, and brand consistency.
We created a responsive design and prioritized key information for mobile devices.
We grouped related services and used clear, descriptive labels for each menu item.
Weused brand colors, fonts, and messaging throughout the website's content to reflect their high-quality services.
We used a design thinking process, involving empathizing, defining, ideating, testing, and refining to create a user-centric website.
